Elevated Hail Repair, LLC ("Elevated Hail Repair," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains the types of information we may collect, how we may use it, and the choices available to you.
If you have questions about this Privacy Policy, please contact us at moinfo@elevatedhailrepair.com.
Information We Collect
We may collect personal information that you voluntarily provide to us through our website, forms, phone calls, text messages, email communications, or in connection with our vehicle repair services. This information may include your name, phone number, email address, mailing address, vehicle information, insurance and claim information, photographs, appointment information, repair information, and other information you choose to provide.
We may also collect certain information automatically when you visit our website, such as your IP address, browser or device information, pages visited, referring website, and general website usage information.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and customer service requests;
- Schedule and manage appointments;
- Provide estimates and vehicle repair services;
- Communicate with you about your vehicle, repair status, appointments, estimates, or related services;
- Process and maintain repair and insurance-related documentation;
- Improve our website, services, and customer experience;
- Send communications that you have requested or consented to receive; and
- Comply with applicable legal and regulatory requirements.
SMS/Text Message Communications
If you provide your mobile phone number and consent to receive text messages from Elevated Hail Repair, LLC, we may send you text messages related to appointments, appointment reminders, vehicle repair updates, estimates, customer service, and other communications you have agreed to receive.
Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us at moinfo@elevatedhailrepair.com.
Consent to receive text messages is not a condition of purchasing goods or services.
SMS consent and mobile phone information will not be shared with third parties or affiliates for marketing or promotional purposes.
How We Share Information
We may share information with service providers and other parties when reasonably necessary to operate our business, provide requested services, communicate with customers, process repair or insurance-related documentation, maintain our website and business systems, or comply with legal obligations.
We do not sell your personal information.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function, understand how visitors interact with our website, measure website performance, and support advertising or marketing activities. You may be able to control cookies through your browser settings.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the personal information in our possession. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Email Communications
Email may not always be a secure method for transmitting sensitive information. Please use caution when sending sensitive personal, vehicle, insurance, or financial information by email.
Legal Requirements
We may disclose personal information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.
Accuracy and Your Choices
If you believe that personal information we maintain about you is inaccurate or incomplete, you may contact us to request that it be corrected or updated, subject to applicable legal requirements.
You may opt out of SMS communications by replying STOP. You may also contact us regarding other communications at moinfo@elevatedhailrepair.com.
Third-Party Websites and Services
Our website may contain links to or integrate with third-party websites, platforms, or services. Their privacy practices are governed by their own privacy policies, and Elevated Hail Repair, LLC is not responsible for the privacy practices of third parties.
Changes to This Privacy Policy
Elevated Hail Repair, LLC may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Elevated Hail Repair, LLC
Centennial, Colorado
Email: moinfo@elevatedhailrepair.com
Effective Date: October 6, 2026
